Returns & Exchanges

At Jumbo, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for easy returns on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a hassle-free experience.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

3

Attach the Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

4

Drop Off and Refund

Hand over the package to your nearest authorized carrier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing